where we ship
currently only the United Kingdom. we will add other destinations as soon as possible.
cost and timing
delivery costs and estimated timings are shown at checkout before you pay. orders are picked on working days.
subscriptions
a subscription is dispatched on the same date each month. if that date falls on a weekend or a bank holiday, it goes out on the next working day. you can change your address or pause a month from the Stripe customer portal, using the link in your order email.
if something arrives damaged?
cans travel well, but not always. tell us within 48 hours of delivery, with a photograph, and we will replace or refund the affected cans. Email info@sagenootropics.com.
if something is faulty?
under the Consumer Rights Act 2015 you can ask for a refund within 30 days of delivery if the goods are faulty. contact us and we will sort it out.
refunds
we do not accept returns unless faulty or damaged. if this is the case please contact us at info@sagenootropics.com
tell us your order reference and we will pick it up from there!